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How to Reset Your Password on XILO
How to Reset Your Password on XILO
Jon Corrin avatar
Written by Jon Corrin
Updated over 10 months ago

If you've forgotten your password or simply want to change it, follow these straightforward steps to reset your password on XILO:

  1. Visit the Dashboard: Go to dashboard.xilo.io.

  2. Select Your User Type:

    • If you are an agent, make sure the Agent user toggle is clicked.

    • If you are an admin, make sure the Admin toggle is clicked.

  3. Initiate Password Reset: Click on the Reset Password link.

  4. Enter Your Email: Provide the email address associated with your Xilo account.

  5. Check Your Email: You will receive an email with instructions to reset your password.

  6. Follow the Link: Click the link provided in the email.

  7. Set a New Password: Enter your new password and save it.

  8. Login: Return to dashboard.xilo.io and log in with your new password.

By following these steps, you can easily reset your password and regain access to your account. If you encounter any issues, please contact our support team for assistance.

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